Job Description

Telemarketer

The Telemarketer is responsible for supporting a select team of Sales Representatives. The primary goal of this position is to increase sales revenue and profit by 25% to assigned Sales Representatives. Responsible for tracking, managing, and building Compass database.

Principal Duties and Responsibilities:

Generating Prospects

Make 100+ cold calls per day prospecting new customers and identify their needs

Overcome objections

Offer customers all products the GFI Digital, Inc. sells

Identify opportunities within target organizations

Participate in marketing efforts. (i.e., web, email, direct mail, etc)

Add additional businesses to Compass through daily research outside of Compass

Identify and maintain all accounts through search criteria: Major Account, Top Account, and Bottom 400 (totaling 600 accounts per Sales Representative)

Complete designated Compass TCO for all accounts identified (such as competitor info, equipment details, and lease end dates)

Appointment Setting

Responsible for setting appointments for outside Sales Representatives

Communicate daily with assigned Sales Representatives

Set activities and remind with an email of appointments at the end of each session

Record all activities in Compass database after each contact

Maintain a 3-month forecast of accounts to close

Personal Tracking

Weekly track calls to meet performance target

Have daily database entries checked

Track activity via spreadsheet and month at a glance calendars

Run weekly reports for tracking

Performance Targets

800-1000 calls per week

Set 25-45 appointments per week

Enter all activities generated from inside and outside Sales Representatives into Compass daily

Educate self on product knowledge and sales techniques through company provided and self-initiated training

Generate and meet all "Draw" and "Activity" requirements

Work toward ETR statutes

Knowledge, Skills, and Abilities:

1. Knowledge: No experience necessary. Job requires a high school diploma/GED or higher. Experience with scanning and imaging technologies is a plus.

2. Skills: Written and verbal communications skills are a must. Must be able to effectively communicate with customers in a professional manner.

3. Abilities: Must have the ability to communicate effectively with both co-workers and customers, and enter data into the computer.

Benefits That Support You

Financial

401(k) with company match

Referral bonus program

Health & Wellness

Medical, Dental & Vision insurance

Company provided Life Insurance, STD, LTD and AD&D

HSA & FSA options

Employee Assistance Program

Paid Time Off + Sick Time

Employee discount program

Why GFI?

For over 25 years, GFI Digital has helped businesses operate smarter through managed IT, print, networking, security, and communication solutions. Our growth is powered by our people, and we're committed to developing driven professionals who want long-term success.

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